DVLA trials new Amazon Alexa service
The DVLA is trialling an Alexa product, known as a ‘skill’, which is free to enable on the Alexa Skill Store. It works by customers reading out the vehicle registration to an Alexa-enabled device such as an Echo. ‘Alexa’ then reads the information back, letting the customer know when their vehicle tax is due.
This information, which is also available on gov.uk/check-vehicle-tax, helps customers to check the date their vehicle tax is due, 24 hours a day, 365 days a year.
“We’re really excited about trialling an innovative skill that gives customers access to information about their vehicles,” DVLA Chief Executive Oliver Morley said. “Providing choice in how people use our services is important to the DVLA, and by trialling this skill we are giving customers another way to get information quickly and easily – helping them to keep on top of their vehicle tax. It is another example of how we are always looking to test new ways of providing digital services to make things simpler and better for the UK’s motorists.”